This might sound like the start of a Christmas cracker joke, but I promise it’s all true.
A penguin and a policeman walked into a bar… no not really.
What do productivity, employee retention, customer satisfaction and health all have in common? They can all be improved (or detrimentally impacted) by happiness.
- Saïd Business School suggests a happier workforce are 12% more productive.
- A Gallup survey found happiness reduced employee turnover by 59%.
- Harvard Business Review demonstrated a 20% increase in customer satisfaction (and we all know happy customers buy more and tell their friends) when employees are happy.
- 41% reduction in health related staff absence (AMA), and countless studies proving the link between happiness and health.
So why is this important to consider if you’re the founder or leader of business? It’s a win:win.
Happier, healthier people are more productive, loyal, collaborative, and innovative. This positivity reaches out beyond your organisation to your customers, improving your service, reinforcing your brand for your consumers and future employees.
So while there’s no punchline to this one, nurturing team happiness is a gift you can give to your team and your business. If we can help - we'd love to hear from you.